Get in touch
Real humans.
Real fast.
We typically respond within 2 business hours. Pick the channel that suits you.
2-hour response
Replies within 2 business hours, guaranteed
Secure comms
All conversations encrypted end-to-end
24/7 humans
Real specialists, not chatbots
Same-day action
Most quotes shipped same-day
Available 24/7
For active shipments, our tracking support line is staffed around the clock. For new quotes and partnership inquiries, business hours are Mon-Fri.
Average pickup time: 2-4 hours
Quotes in under 5 minutes
99% first-call resolution
Multilingual support
Channels
Pick a channel
Our European offices
Pick the closest office for time-zone friendly support
🇳🇱
Rotterdam
Global HQ
Waalhaven Z.Z. 27, 3089 JH
🇫🇷
Paris
France Hub
14 rue du Faubourg Saint-Honoré, 75008 Paris
🇩🇪
Hamburg
Northern Europe Hub
Am Sandtorkai 42, 20457 Hamburg
🇮🇹
Milan
Southern Europe Hub
Corso Como 15, 20154 Milano
🇪🇸
Madrid
Iberia Hub
Calle de Serrano 45, 28001 Madrid
Business hours
Mon - Fri9:00 AM - 6:00 PM
Saturday9:00 AM - 1:00 PM
SundayClosed
Tracking support: 24/7